Returns & Exchanges

At Mike & Mike's Guitar Bar, we want you to be completely satisfied with your gear, which is why we offer a 48-hour approval period on all vintage and pre-owned electronics. If the item doesn't meet your expectations, we provide straightforward returns and exchanges to ensure you find the perfect tone.

1

Initiate Your Return

Contact our team within 48 hours of delivery to request a Return Merchandise Authorization (RMA) number and receive specific shipping instructions.

2

Secure Packaging

Carefully pack the item in its original shipping materials, ensuring all tubes, cables, and accessories are safely secured to prevent transit damage.

3

Insured Shipping

Ship the item back to our shop using a trackable carrier, ensuring the package is fully insured for its purchase value for your protection.

4

Inspection and Refund

Once our technicians verify the item is in its original condition, we will process your refund to the original payment method, minus applicable shipping costs.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing